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Procedures

Compliance & Imports Batch Entering VINs on the RAV (ROVER)

Deliveries Preparing a Run Sheet for a Sydney Delivery

Sales & Test Rides Booking a Test Ride Handling a New Lead

Stock & Warehouse Moving Stock with a Pick Processing a Dealer or Customer Order Receiving a New Shipment

Knowledge

Customers Common Customer Questions

Dealers Dealer Directory

Products Batteries — Specs, Care & Charging Model Quick Reference — Cruise vs Freedom

Support & Warranty Warranty Terms

Warehouse App Manual 1 · Getting Started — Logging In and Finding Your Way 2 · The Dashboard and the Stock Page 3 · A Moped's Page — History, Rego, Owner and Warranty 4 · Shipments and Intake — Getting Stock Into the App 5 · Picks and Transfers — Moving Stock 6 · Orders — Dealer and Direct Sales 7 · Batteries and Parts 8 · The Dealer Portal — What Dealers See 9 · Admin — Users, Dealers, Settings and the Activity Log

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Dealers

Dealer Directory

Who our dealers are, where they are, and how to contact them.

Updated 12 October 2026

ROLL'N internal · updated 15 October 2026